Mike John
Managing Director
mike.john@knw.co.uk
Overview:
3 things you may not know about me:
Mandy Cope
Director - Business Development Manager
m.cope@knw.co.uk
Current Role:
I started working for KNW Training in February 2012 as a Training Co-ordinator after being posted with the R.A.F to Leeming in North Yorkshire. On being posted again to R.A.F Cosford in the Midlands in 2014, I began a new role as Business Development and Marketing Manager. I then became Business Development Director in 2018.
Career Overview:
Before starting at KNW Training I was an Admin Manager. I then moved to Cyprus and became Team Leader and Head of Field Resources.
Qualifications:
3 things you may not know about me:
Dave Warburton
Director - Quality and Environmental Representative
d.warburton@knw.co.uk
Current Role:
I am currently a director at KNW Training and look after all areas related to quality. This involves being involved in awarding body audits, visiting our assessors to check their skills are up to date and ensuring all paperwork is correctly audited.
Qualifications:
3 things you may not know about me:
Jean John
Non Executive Director
Jean has been retired from the business for a few years but still takes an active interest in the welfare of the company.
Samantha Mason
Operations Manager
s.mason@knw.co.uk
Current Role:
I am the Operations Manager. I ensure the smooth running of the operations of the business.
Career Overview:
I previously worked in retail for 6 years, during this period I went from Sales Assistant to Deputy Manager. I then went on to have a further 7 years in customer service roles.
Qualifications:
3 things you may not know about me:
Geraint Davies
Awards and Product Development Coordinator
g.davies@knw.co.uk
Current Role:
I am currently the Awards and Product Development Coordinator at KNW. I am responsible for ensuring a harmonious relationship between our awarding bodies and developing new courses to meet our clients needs.
Career Overview:
I previously had a 26-year career in HM Armed Forces, with over 12 years’ experience in designing, developing and delivering a broad spectrum of training to the Army and Army Reserve. I was previously a Training Coordinator with KNW Training for 4 years before moving on to my new role of Awards and Product Development Coordinator this year.
Qualifications:
3 things you may not know about me:
Julie Rodgers
Lead Training Coordinator
j.rodgers@knw.co.uk
Current Role:
I am currently the Lead Coordinator at KNW Training. My responsibilities include managing the Training Coordinators to ensure we are offering the best service to our clients and meeting their training requirement to the best of our ability.
Career Overview:
I have held previous customer service roles including acting as Customer Service Manager. Before becoming a Training Coordinator at KNW I was a Training Coordinator for 11 years for an Engineering Training Provider.
Qualifications:
3 things you may not know about me:
Carol Gill
Purchasing and Accounts Coordinator
c.gill@knw.co.uk
Current Role:
I look after the accounts for KNW Training and look after some elements of post-training for the company. I have been with the company since 2017.
Career Overview:
I previously worked for the family business working through all departments before eventually becoming director until the business closed in 2016.
Qualifications:
3 things you may not know about me:
Simona Knowles
Post Training Coordinator
s.knowles@knw.co.uk
Current Role:
I am currently a Post Training Coordinator at KNW. I am responsible for post training and certification.
Career Overview:
Held previous customer roles which has allowed me to develop my problem-solving abilities and attention to detail.
Qualifications:
3 things you may not know about me:
Steph Hayward
Training Coordinator
s.hayward@knw.co.uk
Current Role:
I am currently a Training Coordinator at KNW Training and have been with the company for over 2 years. I look after clients training needs and strive to do this as seamlessly as possible.
Career Overview:
I was previously a Customer Service Manager looking after over 115 staff. Within this role I was responsible for bid management and ensuring the delivery of exceptional customer service. In 2003 I also started my own business with a partner which developed my commercial acumen.
Qualifications:
3 things you may not know about me:
Cathy Bland
Training Coordinator
c.bland@knw.co.uk
Current Role:
I am a Training Coordinator for KNW and have been with the company since 2017. I handle various clients training requirements and hope to facilitate their needs to the best of my ability.
Career Overview:
I have had a varied career. I started off working in a payment department which involved dealing with internal policies to aid in the process of customer payments. I then worked for 5 years in customer service management. Before joining KNW I also worked for 2 years in customer service for a local leisure provider looking after their day to day running and assisting with marketing.
Qualifications:
3 things you may not know about me:
Laura Smith
Training Coordinator
l.smith@knw.co.uk
Current Role:
I am a Training Coordinator at KNW Training after joining the Company in 2018.
Career Overview:
Before becoming a Training Coordinator, I had 10 years’ experience of working in Retail Management and Hotel Management.
Qualifications:
3 things you may not know about me:
Rachael Smart
Training Coordinator
r.smart@knw.co.uk
Current Role:
I am a Training Coordinator at KNW Training after joining the Company in 2019.
Career Overview:
I previously had 10 years’ experience of working in finance before becoming Head of Administration.
Qualifications:
3 things you may not know about me:
Emma Singleton
Training Coordinator
e.singleton@knw.co.uk
Current Role:
I am a Training Coordinator at KNW Training after joining the Company in 2018.
Career Overview:
I previously worked in the construction industry working specifically in Health and Safety. I have also held the tole of office manager working in rural planning.
Qualifications:
3 things you may not know about me:
Rachel Mapplebeck
Post Training Coordinator
r.mapplebeck@knw.co.uk
Current Role:
I work with Post Training as well processing other course administration.
Career Overview:
I have worked in accounts and administration roles as well as working for 25 years as Cabin Crew on three different airlines.
Qualifications:
3 things you may not know about me: