Jean John
Non-Executive Director
Dave Warburton
Non-Executive Director
Nathan John
Non-Executive Director
Mike John
Managing Director
mike.john@knw.co.uk
Overview:
3 things you may not know about me:
Mandy Cope
Director – Business Development Manager
m.cope@knw.co.uk
Current Role:
I joined KNW Training in February 2012 as a Training Co-ordinator. In 2014 I changed roles to become our Business Development & Marketing Manager and on promotion became KNW’s Business Development Director. I am a home worker and live in the Midlands.
Career Overview:
Following my husband around the world with his military career I have had many roles such as Peterpan Playcentre Manager at RAF Halton, Sales Co-ordinator for Insight Memec in Aylesbury, Customer Service Co-ordinator then Admin Manager at Marley Roofing, Team Leader then Head of Field Resources for Fujitsu when based in Cyprus, to my current role at KNW Training.
Qualifications:
3 things you may not know about me:
Samantha Mason
Operations Director
s.mason@knw.co.uk
Current Role:
I am the Operations Director. I ensure the smooth running of the operations and systems within the business.
Career Overview:
I began my career in the retail sector and came to KNW in 2016 in a temporary administration position and have worked my way up internally to where I am now.
Qualifications:
3 things you may not know about me:
Julie Rodgers
Senior Training Coordinator
j.rodgers@knw.co.uk
Current Role:
I am currently a Lead Coordinator at KNW Training. My responsibilities include managing the Training Coordinators to ensure we are offering the best service to our clients and meeting their training requirement to the best of our ability.
Career Overview:
I have held previous customer service roles including acting as Customer Service Manager. Before becoming a Training Coordinator at KNW I was a Training Coordinator for 11 years for an Engineering Training Provider.
Qualifications:
3 things you may not know about me:
Geraint Davies
SHEQ Manager
g.davies@knw.co.uk
Current Role:
I was previously the Awards and Product Development Coordinator at KNW. My role has now progressed to SHEQ Manager.
Career Overview:
I previously had a 26-year career in HM Armed Forces, with over 12 years’ experience in designing, developing and delivering a broad spectrum of training to the Army and Army Reserve. I was previously a Training Coordinator with KNW Training for 4 years before moving on to my new role of Awards and Product Development Coordinator this year.
Qualifications:
3 things you may not know about me:
Emma Singleton
Instructor & Sites Manager
e.singleton@knw.co.uk
Current Role:
I am the Instructor & Sites Manager at KNW Training after joining the Company in 2018.
Career Overview:
I previously worked in the construction industry working specifically in Health and Safety. I have also held the role of office manager working in rural planning.
Qualifications:
3 things you may not know about me:
Cathy Bland
Senior Training Coordinator
c.bland@knw.co.uk
Current Role:
I am a Training Coordinator for KNW and have been with the company since 2017. I handle various clients training requirements and hope to facilitate their needs to the best of my ability.
Career Overview:
I have had a varied career. I started off working in a payment department which involved dealing with internal policies to aid in the process of customer payments. I then worked for 5 years in customer service management. Before joining KNW I also worked for 2 years in customer service for a local leisure provider looking after their day to day running and assisting with marketing.
Qualifications:
3 things you may not know about me:
Simona Knowles
Business Support Administrator
s.knowles@knw.co.uk
Current Role:
I was previously a Post Training Coordinator at KNW. My active role has now progressed to Business Support Administrator.
Career Overview:
Held previous customer roles which has allowed me to develop my problem-solving abilities and attention to detail.
Qualifications:
3 things you may not know about me:
Rachael Smart
Training Coordinator
r.smart@knw.co.uk
Current Role:
I am a Training Coordinator at KNW Training after joining the Company in 2019.
Career Overview:
I previously had 10 years’ experience of working in finance before becoming Head of Administration.
Qualifications:
3 things you may not know about me:
Carol Herrington
Post Training Coordinator
c.herrington@knw.co.uk
Current Role
I joined the company in 2021 as a Training Coordinator, I then moved to the Post Training team in 2023
Career overview
Prior to working for KNW I worked in customer service, as a beauty therapist both in a salon and self-employed, and as a childcare practitioner for 10 years when my children were younger. These varied careers have allowed me to gain valuable skills and knowledge such as good communication and organisational skills.
Qualifications
3 things you may not know about me:
Rachel Mapplebeck
Post Training Coordinator
r.mapplebeck@knw.co.uk
Current Role:
I work with Post Training as well processing other course administration.
Career Overview:
I have worked in accounts and administration roles as well as working for 25 years as Cabin Crew on three different airlines.
Qualifications:
3 things you may not know about me:
Emma Kent
Training & Development Lead
e.kent@knw.co.uk
Current Role:
I originally joined KNW as an in-house instructor and worked on course development and the coordination of virtual training. I am now the Training & Development Lead
Career Overview:
After initially starting my career in childcare I have spent most of my working life involved in apprenticeship delivery and further education. Over the years this progressed to designing and creating bespoke training courses and carrying out quality assurance whilst still making sure I had the time to continue to deliver training which is something I love to do.
Qualifications:
3 things you may not know about me:
Emma Hare
Post Training Coordinator
e.hare@knw.co.uk
Current Role
I joined KNW Training in 2022 as a Post Training Coordinator.
Career overview
I started my career in childcare, working my way up from childcare apprentice to nursery manager. I then relocated from Durham to North Yorkshire. On relocating, I had a change of career to finance, where I worked for 8 years supporting clients with their financial portfolios.
Qualifications
3 things you may not know about me:
Jane Gale
Post Training Coordinator
j.gale@knw.co.uk
Current Role
I work at KNW Training as a Post Training Coordinator and joined the company in 2022.
Career Overview
Prior to becoming a Post Training Coordinator, I have over twelve years of experience in administrative roles including working as an Admin Assistant at a Primary School.
Qualifications
3 things you may not know about me:
Erin Steggles
Training Coordinator
e.steggles@knw.co.uk
Current Role
I joined KNW Training in early 2022 as a Trainee Training Coordinator.
Career overview
Prior to working at KNW, I worked in Care and Support working for some years, I also worked in Admin Roles before care.
Qualifications
3 things you may not know about me:
Donna Mitchell
Training Coordinator
d.mitchell@knw.co.uk
Current Role
I joined KNW Training in January 2023 as a Training Coordinator.
Career Overview
I began my career in Customer Service before moving on to Purchase Ledger and progressing to Accounts Administrator and Assistant Management Accountant. I then moved on to IT where I was a Systems Analyst supporting Finance and HR. After leaving the company I then moved on to being an Administrator supporting Sales and Operations Teams.
Qualifications
3 things you may not know about me:
Craig Briody
Training Coordinator
c.briody@knw.co.uk
Current Role
I am currently a Training Coordinator with KNW Training, having joined the company in May 2022.
Career overview
I previously had a 37-year career in HM Armed Forces, my last appointment was as a Training and Resource Coordinator, this involved designing, producing, and resourcing programmes for a variety of different Infantry Basic Training courses including the Army Reserve. This involved liaising with internal and external customers daily to ensure theirs’s and our needs were met.
Qualifications
3 things you may not know about me:
Lynne Hoggart
Assistant to Business Development Director
l.hoggart@knw.co.uk
Current Role
I joined KNW Training in September 2022 as Assistant to the Business Development Director.
Career Overview
I have had an exciting and varied career, in no small part due to my husband’s military career and the transient nature of the Armed Forces. This has provided me with diverse knowledge and skills from many occupations, examples include Education Officer to HM Forces personnel in Germany and Information Officer to serving families based in Hertfordshire.
I hold a BA (Hons) Graphic Design from Cambridge School of Arts. This lead to an amazing 17 year career as a Graphic Designer, working up from Assistant to Senior Level for Origen Financial Services and then Initial Facilities in Surrey.
The birth of my children and the associated move home to Northallerton lead to a sudden change of career. Prior to starting work in KNW I spent a rewarding 5 years at Kebir House Veterinary Practice Ltd as a Practice Manager, further developing my knowledge, skills and experience.
Qualifications
3 things you may not know about me:
Adam Hickman
Training Coordinator
a.hickman@knw.co.uk
Current Role:
I Joined KNW in 2023 as a Training Coordinator.
Career Overview:
Before KNW I worked in retail alongside my studies in Newcastle.
Qualifications:
3 things you may not know about me:
Johanna Ward
Training Coordinator
j.ward@knw.co.uk
Current Role
I joined KNW Training in February 2023 as a Training Coordinator.
Career Overview
Prior to becoming a Training Coordinator, I have spent the whole of my career as a Business Administrator covering various roles from Account Maintenance/Administration, Order Processing, Data Entry, Sales and Customer Service.
Qualifications
3 things you may not know about me:
Clyde Cronfield-Smith
Training Coordinator
c.cronfield-smith@knw.co.uk
Current Role
I joined KNW in 2023 as a Training Coordinator.
Career Overview
My career has predominantly been based in the customer service and hospitality industry, having worked at several different pubs and restaurants.
Qualifications
3 things you may not know about me:
Joanne Latheron
Accounts Coordinator
j.latheron@knw.co.uk
Current Role
I joined KNW in January 2024 as an Accounts Coordinator. I look after the financial transactions of the business.
Career Overview
I have worked in finance for over 30 years. Making my way up from Office Junior to Office Manager in previous roles.
Qualifications
3 things you may not know about me: