As KNW has grown considerably the pressure on our phone lines has increased often making it difficult for our customers, instructors and team members to contact the Bedale office.
We anticipated the problem and requested additional lines but we were told that these would only be available in early 2018. We soon realised that with the digital age that new land lines would never arrive!
We then committed to faster full width broadband and IP phones. Most of this work has been completed and will be completed on May 8th. Effectively will have the equivalent of up to 18 incoming lines so we hope that there will be no further issues.
We apologise in advance if there are any problems during the change over, but so far everything has been very smooth.